Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with REGEN & group of companies. REGEN and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our services or respond to any queries you may have.

Here are some examples of the types of personal information REGEN may collect and how we may use it:

What personal information we collect

When you create a REGEN account, acquire REGEN products or services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address and contact preferences. We may ask for a government issued ID in limited circumstances as required by law.

How we use your personal information

The personal information we collect allows us to keep you posted on REGEN’s latest announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes.

We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of REGEN account holders.

From time to time, we may use your personal information to send important notices, such as communications about services and changes to our terms, conditions, and policies. Because this information is important to your interaction with REGEN, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve REGEN’s services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Protection of personal information

Your personal information is available only to the REGEN employees and consultants or contractors who have a need to know it. It will not be available for public inspection without your consent. Access is given only to those qualified professionals who provide REGEN services consistent with your interactions with the site.

Collection of IP address

REGEN’s web server automatically collects your IP address when you visit the site (your IP address is your computer’s unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). REGEN uses your IP address to compile statistics on site usage through third party service providers, such as Google, and help diagnose problems with the server, if needed.

Disclosure to Third Parties

At times REGEN may make certain personal information available to strategic partners that work with REGEN to provide services, or that help REGEN market to customers. Personal information will only be shared by REGEN to provide or improve our services and advertising; it will not be shared with third parties for their marketing purposes.